Blog

Following a successful and lively Complaints Forum at one of Cambridge’s most prestigious colleges, we’re thrilled to share some of our takeaways from the event.

On November 6 Grant Thornton Ireland hosted their annual Consumer Protection Conference: a key event for exploring the future of complaints handling and regulatory compliance in Ireland.

After a live demonstration at Grant Thornton’s Dublin office for the Consumer Protection Conference, CourtCorrect will be partnering with Irish businesses to deliver justice on an international scale.

CourtCorrect has been invited by Grant Thornton UK to attend an upcoming conference entitled “Shaping Tomorrow: The Future of Consumer Protection in the Digital Age” on 6 November 2024.

CourtCorrect will host its Complaints Forum at the University of Cambridge on Friday 29 November.

CourtCorrect, an AI startup focusing on the safe deployment of artificial intelligence technologies to improve complaints resolution, is pleased to have joined UK Finance, the leading trade body for UK financial services firms, as an Associate Member.

CourtCorrect, the market leader in complaints resolution with AI, is pleased to share that we have successfully completed a funding round from industry veterans to fuel our growth and product development.

The launch of CourtCorrect's brand-new API marks a significant advancement, poised to elevate user experience to unprecedented levels. This release represents a major milestone in the ongoing effort to deliver seamless integrations, enhanced customisation, and increased efficiency for users.

The 5 Main takeaways from the 23rd Annual Complaints Management Forum.

The First Word and CourtCorrect partner to transform corporate communications using cutting edge artificial intelligence.

In our new interview, Andrew Coles, Risk & Compliance Director at Europa Group, and Ludwig Bull, CEO & Founder of CourtCorrect, discuss the role of AI in financial services, being ahead of the curve and how technology can create a win-win-win for businesses, consumers and regulators.

CourtCorrect, the leading AI solution for complaints management, is excited to share a significant update to the platform that pushes the limits of what complaints specialists can get done efficiently while maintaining a high quality. Our brand new feature helps you save time, spot issues you didn’t think of, and optimise letter generation.

In our interview, CEO and Founder of CourtCorrect Ludwig Bull talks about the origins of the company, grand aspirations, and why not to take sides when it comes to dispute resolution.

Much has been made of the question regarding the role of AI in work – including the tantalising question of what the future of human-machine interfaces should look like. Here’s the latest thinking from CourtCorrect, taking into account our work at the forefront of technological progress with our customers every day.

Introducing the Cambridge Law Corpus: A Dataset for Legal AI Research

We are delighted to share that Amir Ali, currently an Advisor to CourtCorrect, will be taking up a position on the Board of Directors of CourtCorrect Ltd from April 1st 2024.

This blog post helps to demystify the concept of "Integrations," illustrating how a focus on outcomes and creative approaches can simplify complex data integration challenges, enhance productivity, and support transformation projects without overwhelming technical and legal intricacies.

CourtCorrect's digest on the recent Consumer Duty Forum and Future of Customer Contact Conference.

CourtCorrect's digest on the recent FOS Consultation Paper.

Meet CourtCorrect's Complaint Resolution with Affordable, End-to-End AI Excellence.

The BNPL industry, much like Wonga, risks becoming a victim of its own success if it fails to proactively address these looming regulatory and ethical challenges.

Today, CourtCorrect is pleased to announce that we have successfully deployed an end-to-end pipeline that ingests large amounts of complaints data and returns a detailed and action-oriented root cause analysis report.

We take a look back at a year of CourtCorrect.

A Short Overview on How we Approach Partnership with our Customers

A rundown of our CourtCorrect event at The Shard.

CourtCorrect attends the OPRC launch, underscoring its commitment to advancing AI-driven dispute resolution in line with new pre-court standards

CourtCorrect is proud to announce its new Artificial Intelligence Safety Policy

We provide our take on the highly anticipated AI Safety Summit 2023.

We provide an analysis of the new Bank of England, PRA and FCA Feedback Statement on the topic of AI and Machine Learning.

CourtCorrect vs ChatGPT – Unveiling the Ultimate AI Showdown in Complaints Management

We take a deep dive into our new AI Quick Analysis tool!

Explore the key insights and highlights from the Financial Conduct Authority's Annual Public Meeting 2023 in our latest blog post.

CourtCorrect pioneers data-driven financial solutions by partnering with Altus Consulting, a renowned name in the realm of financial services technology

CourtCorrect is pleased to announce that we have entered a strategic partnership with OVHCloud, the European cloud computing market leader.

CourtCorrect's Founder, Ludwig Bull, advances to the final phase of Innovate UK's ESG Data Access Innovation Lab, reaffirming our commitment to pioneering innovation in the legal AI landscape, with a vision of transforming legal governance using AI and high-quality datasets to enhance decision-making and access to legal services.

We take a deep dive into our brand new cased-based reasoning tool

We take a deep dive into our brand new Data Benchmarking tool.

We were delighted to have our CEO and Founder, Ludwig Bull, invited to talk at the Cambridge Alumni Fair where he talked about the work of CourtCorrect and the 'Access to justice through artificial intelligence project'

CourtCorrect breaks down the reasons behind the recent increase in motor finance complaints at the FOS.

We are delighted to share the news that Serena Joseph has taken up a position on the Advisory Board of CourtCorrect as of September 2023.

We break down whether your firm should build AI systems internally or outsource to specialist providers.

How to make sense of large volumes of customer complaints data with AI topic modelling.

The UK government announced that they wanted to bring regulation to the Buy Now Pay Later market. We analyse the proposal and discuss what it could mean for consumers.

Ever wondered how AI can shape high-profile complaints? We dove into Nigel Farage's complaint against Coutts within the CourtCorrect platform.

This blog post explores the impact the new Consumer Duty will have on financial services complaints.

The CourtCorrect Platform offers an innovative solution amid consistently high FOS complaints.

Meta ordered to halt data transfers to US — and we saw it coming…

The problem with dispute resolution and how the CourtCorrect platform is the solution.

Demonstrating the high standard of CourtCorrect’s case management technology at the DIFC Courts.

CourtCorrect's partnership with AXA-ARAG and how we created a user-friendly claims tool.

How the CourtCorrect platform simplified student complaint resolution in collaboration with Stint.

Using CourtCorrect AI datasets to kick-start digitisation and innovation in the Japanese legal sector.