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Trusted by firms leading the way in customer experience

Key Tools & Technologies

Purpose-Built AI for
Every Stage of the Case

Purpose-Built AI for
Every Stage of the Case

Purpose-Built AI for
Every Stage of the Case

Leverage purpose-built AI technologies developed specifically for every stage of the case lifecycle.

Intake & Tagging

Investigate & Assess

Respond & Escalate

Root Cause & Learnings

Intake & Tagging

Build the Case File Before you Touch It

Leverage Smart Intake Forms, AI Data Extraction and predictive models to categorise, tag and build your entire case file - before anyone even opens it.

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Intake & Tagging

Investigate & Assess

Respond & Escalate

Root Cause & Learnings

Intake & Tagging

Build the Case File Before you Touch It

Leverage Smart Intake Forms, AI Data Extraction and predictive models to categorise, tag and build your entire case file - before anyone even opens it.

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70%+ efficiency gains

Built for End-to-End Resolution

Built for End-to-End Resolution

Built for End-to-End Resolution

Once you've deployed initial use cases, connect them with our end-to-end resolution technology for full case automation with human supervision.

Once you've deployed initial use cases, connect them with our end-to-end resolution technology for full case automation with human supervision.

Agentic Resolution Across All Stages

Let AI do the Heavy Lifting

Let AI do the Heavy Lifting

Let AI do the Heavy Lifting

Instead of completing all stages of the case file individually, let AI pre-solve all cases directly.

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Human Supervision

Request Sign-Off from a Colleague

Request Sign-Off from a Colleague

Request Sign-Off from a Colleague

Our human-in-the-loop approach ensures that all cases are reviewed by a human handler before closing.

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Tailored for your Business

Aligned with your Business Rules

Aligned with your Business Rules

Aligned with your Business Rules

Ensure AI follows all your internal business rules and specific language when leveraging end-to-end resolution.

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Integration Friendly

Easy to Integrate

Easy to Integrate

Easy to Integrate

Integrate our solution with all of your existing systems using pre-built integrations.

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Quick Start

Easy to Deploy

Easy to Deploy

Easy to Deploy

Use our SaaS solution to deploy directly, without complicated setup.

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Welcome to
CourtCorrect!

Click the button below to request a free trial.

Request Free Trial

Welcome to
CourtCorrect!

Click the button below to request a free trial.

Request Free Trial

Case Studies

Meet the industry leaders working with us

Meet the industry leaders working with us

Meet the industry leaders working with us

Explore how our innovative solutions have empowered businesses worldwide to achieve their ambitious goals.

25% increase in operational efficiency
Winning Gold with NFU Mutual

Read case study

25% increase in operational efficiency
Winning Gold with NFU Mutual

Read case study

Testimonials

Trusted by the best

in your industry

Trusted by the best

in your industry

Trusted by the best

in your industry

Find out why our solution is the top choice for fast-growing startups.

"CourtCorrect is revolutionising complaints with new technology that boost efficiency and compliance across the business. I'm delighted to be part of it."

Amir Ali, OBE

Advisory Board Member, CourtCorrect

"We've been working successfully with CourtCorrect for over two years now, and they have become a valuable part of our complaint handling process. Their platform has brought a strong combination of efficiency and quality, helping us streamline the workflow while maintaining high standards in our responses."

Mark Chapman

Complaints Manager, The Co-operative Bank

"CourtCorrect has transformed the way our team handles complaints. The platform is user friendly, quick to navigate, and reduces administrative workload, allowing us to focus more on customer conversations and root cause resolution. Over the past couple of years, we’ve seen real improvements in workflow efficiency and visibility of complaints as they progress. The support from CourtCorrect has also been excellent. They genuinely listen and are always exploring ways to make the system work even better for us."

Nadine Ross

Complaints and Vulnerable Customer Manager, Premium Credit Limited

"We have been working with Court Correct for nearly 2 years now, and during that time we have been able to improve both our colleague and customer experience through their innovative technology and proactive approach to working with us."

Abigail Fry

Head of Complaints, NFU Mutual

"From the first demo, it was clear CourtCorrect could transform complaints handling. But we quickly saw a bigger opportunity: using its safe, auditable AI to bring together every element of the customer journey: lending, collections, interactions, and outcomes, into a single view."

Chris Cutter

Chief Risk Officer, Evlo

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"CourtCorrect is revolutionising complaints with new technology that boost efficiency and compliance across the business. I'm delighted to be part of it."

Amir Ali, OBE

Advisory Board Member, CourtCorrect

"We've been working successfully with CourtCorrect for over two years now, and they have become a valuable part of our complaint handling process. Their platform has brought a strong combination of efficiency and quality, helping us streamline the workflow while maintaining high standards in our responses."

Mark Chapman

Complaints Manager, The Co-operative Bank

“I was surprised at how easy this was to set up and use. It’s clearly made with the user in mind, and it performs beautifully.”

Matthew Brooks

Co-Founder, Amsterdam

Supported by an Expert Team of Operations & AI Leaders

Benefit from copious support from our award-winning team to deploy and generate value quickly.

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Blog

The latest insights

The latest insights

The latest insights

Explore a curated collection of guides, tools, and insights designed to help you get the most out of our products and services.

Join us in person: CourtCorrect's platform launch is coming to London and Manchester

Our New Product Offering - Data Subject Access Requests

Introducing CocoBot

Explore resources

FAQ

In case you missed anything

In case you missed anything

In case you missed anything

We're here to answer all your questions.

Contact support

Is CourtCorrect only for complaints handling?

We already have a case management system. Why do we need CourtCorrect?

Is CourtCorrect a good fit if we're heavily regulated?

How does CourtCorrect handle AI mistakes? Can we trust the outputs?

What does the free trial actually include?